How We Ship Our Chocolate
*Due to impact of covid on our business we are experiencing delays getting packaging materials at times, substitution packaging may occur without notice with no impact on the quality and quantity of your order.
Shipping chocolate is a delicate task and we take it very seriously. At Mueller Chocolate Co, we use a special shipping method that ensures your chocolate arrives in perfect condition every time. We want to make sure you receive your chocolates on time and in perfect condition. For shipments to warm weather destinations and during warm weather months, we take extra precautions and may require expedited shipping methods, insulation and ice packs at an additional cost.
*Due to impact of covid on our business we are experiencing delays getting packaging materials at times, substitution packaging may occur without notice with no impact on the quality and quantity of your order.
Flat rate shipping - Cooler months only
Orders with a subtotal of $75 or more may qualify for flat rate UPS Ground shipping to one address. If Ground shipping is not available to your area, we apologize, but we cannot offer flat rate shipping rates.
Warm Weather Shipping
Orders placed by 12 PM EST on Monday, Tuesday, Wednesday, and Thursday usually ship that day.
No shipping Friday, Saturday, or Sunday.
For shipments to warm weather destinations and during the summer months, we must ship orders via the following methods to prevent chocolates from melting in transit:
Ground Service - regular shipping rates with insulation and ice packs
Available to the following areas within 1-2 day transit time.
U.S. Next Day Air – with insulation and ice packs
Required for all other states outside of 1-2 day transit ground times.
Shipping Restrictions
Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.
UPS may deliver on the weekend to certain zip codes. During warmer weather, we may choose not to ship an order over the weekend so your chocolates will arrive in perfect condition upon receipt.
Due to the perishable nature of our chocolates, we are not able to ship outside of the U.S.
